Strategic Business Analyst II


: $134,560.00 - $134,560.00 /year *

Employment Type

: Full-Time


: Financial Services - Banking/Investment/Finance

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CCB Remediation and Corrections team manages the process to triage, fix, correct, and eliminate customer impact caused by a business process or operational break. CCB Correction Analytics COE team plays extremely critical function to support Analytics throughout the entire correction process, which entails to identify the impacted, calculate financial harms, execute to have customer appropriately refunded and/or notified based on various correction strategies. The CCB correction analytics COE was built in 2017 with a vision to have high talent Data analysts centralized to support multiple LOB correction efforts including Consumer banking, Business banking, CWM and Credit Card. This COE model provides increased career mobility, better training, stronger controls and more opportunities to allow analysts to work across multiple LOBs. In order to excel in Correction analytics, the individual needs to be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who take pride in being part of the correction organization that owns customer s issues from the beginning to end, fix their problems and deliver great customer experiences.Develop code to identify correction population, financials, and/or create list and execution files for cases of medium to difficult complexityAssist testing with understanding case requirements and codeResearch cases to understand their breaks and how to use analytics to carry out requirements (Translate high level requirements to analytical steps)Assist with process improvement/strategic team initiatives (e.g. OSU Analytics Program, recruitment, code standardization)Manage case inventory of up to 15 casesAct as pod leadCoach/teach/intervene as neededResearch and develop business requirementsCoach/teach analysts outside of managed book of workExpertise and practical experience with pulling and wrangling data using SQL and SAS or other advanced programming skills (C++, R, Python, Stata, etc.)Utilize data-step programming and PROC SQL to efficiently pull and manipulate dataKnowledge of analytical functionsAbility to write and read SAS macrosAble to pull data, aggregate/group by fields , and remove duplicate observationsUnderstanding of how to match tables without unique fieldsElevated proficiency with standard MS Office tools (Excel, Word, etc.)Possess good verbal and written communication skillsCommunicates thoughtfully and thoroughlyAbility to quickly self-learn different business and execute analytics projectsUnderstanding the business problemWorking out an analytical solution Simplify complex issuesIdentify and carry out programming steps to solve a problemAnalyst will frequently need to challenge and self-identify correction requirementsAbility to research data structure using front-end systemsAble to independently deep dive and do root cause analysisExhibit strong process adherence disciplineThroughout the life cycle of a project, specific process control procedures and documentation must be followed and completed by the CA (Corrections Analyst)Must be detailed and quality assurance orientedWillingness to ask questions to fully understand the break and correction activitiesBe able to work multiple problems simultaneouslyTypically a CA will be assigned two to three problems at onceUnderstanding of the data infrastructure in a financial services organization will be a plusDetailed JPMC product, data table, and/or structure knowledge preferredProficient in Tera Data database environments. Oracle environments a plus.
Associated topics: business analytic, business finance, government, inspect, investment banking, investment fund, law, monitor, refine, refinement * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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