Corporate Control Management - CORE Program Control Manager Executive Director


: $217,650.00 - $217,650.00 /year *

Employment Type

: Full-Time


: Executive Management

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
J.P. Morgan Chase Firmwide Control Management (CM) was designed to ensure a strong and consistent control environment across the organization from front office to back office, regardless of line of business or functional area. With Control Managers appointed for each Line of Business, Function and Region, Control Management has a comprehensive coverage/accountability model that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk
This position falls under the Control Management Central Team, which helps define and monitors the firm wide Control and Operational Risk Evaluation ( CORE ) program. This team works in close conjunction with Operational Risk and Compliance Practices to ensure close alignment between first and second line of defense risk assessment programs.
The CORE Program Control Manager Executive Director be responsible for a number of important Control Management initiatives to drive a consistent execution of J.P. Morgan Chase s Operational Risk Framework (CORE) throughout the Lines of Business and Functions as well as ongoing support partnering closely with the first, second and third lines of defense. This role will also be responsible for working to define the strategic enhancements required to continually evolve the framework. The CORE Program Manager will be required to engage with senior leaders across the firm to drive required changes to the program and solution integration requirements of other firmwide programs. Finally, this role works to ensure the firm remains on a path of continuous improvement that enables the proactive identification of operational risks and control gap.
Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
Control Management focuses on four areas:
1) Control design and expertise
2) Risks and controls identification/assessment
3) Control breaks and resolution
4) Control governance & reporting
Solution and execute key CORE initiatives and projects on behalf of the CORE Central Team

Ownership of the ongoing development and implementation of the CORE procedures

Represent CORE Central Team and provide strategic input at various cross functional operational risk forums

Development and ongoing management of the program intake process for ongoing enhancements, solutions and execution planning for the CORE Central team

Manage project timelines and execution of various program deliverables as part of the CORE Program

Partner with Line of Business and Corporate Function Control Team members to facilitate continuous improvement of operational risk assessment

Manage control-related activities, including risk and control self-assessments, risk event data occurrences, and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices and Control programs including: control committees, risk mitigation, key risk indicators, control design and effectiveness evaluation/testing

Help establish control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; escalate control breaks based on key reporting indicators; and manage control committees and forums.

At least 10 years experience in financial services (minimum 10 years in a role with oversight and controls, operational risk management, audit, compliance, or controls). Bachelor s degree or equivalent experience required Strategic thinker with a proven ability to develop, lead, drive and execute a complex firm wide program and provide meaningful solutions to complex problems Strong communication skills - both verbal and written. Ability to communicate effectively at all levels of the organization Strong organizational, project management and multi-tasking skills with a demonstrated ability to manage multiple high impact projects, while managing expectations and delivering superior results on time Ability to manage a team as well as contribute in a meaningful way to the overall book of work of the group Working knowledge of audit, risk and operational management concepts as well as the ability to understand and interpret the impact of decisions, and identify/ convey potential problem areas Experience managing relationships and building partnership with internal peers such as Operational Risk, Audit, Compliance, and Legal to remove roadblocks while balancing the need for quality and regulatory and policy compliance Ability to work in a matrixed environment; providing oversight and directly influencing change High level of professionalism, self-motivation, and sense of urgency Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through Excellent PowerPoint, Excel and Word skills; a strong data analytics skill set will be critical to success
Associated topics: chief executive, district manager, executive, front office, general management, manager ii, manager iv, overall, regional director, state president * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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