Asset & Wealth Management- Quality Assurance Analyst I - Associate


: $134,560.00 - $134,560.00 /year *

Employment Type

: Full-Time


: Financial Services - Banking/Investment/Finance

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J.P. Morgan is a global leader in asset and wealth
management services. The Asset& Wealth Management line of business serves
institutional, ultra-high net worth, high net worth and individual clients
through its Asset Management and Wealth Management businesses. With client
assets of $2.7 trillion and assets under management of $2.0 trillion, we are
one of the largest asset and wealth managers in the world. (Assets as of
December 31, 2018). The division offers investment management across all major
asset classes including equities, fixed income, alternatives, multi-asset and
money market funds. For individual investors, the business also provides
retirement products and services, brokerage and banking services including
trusts and estates, loans, mortgages and deposits.

The Quality Analyst I executes QA testing against
established criteria; however, testing requires exceptional subject matter
expertise with the ability to draw inferences, identify root cause, and make
recommendations for corrective action.

This individual will:
Executes Quality
Assurance testing against established criteria; additionally, testing requires
subject matter expertise with the ability to draw inferences, identify root
cause, and make recommendations for corrective action Manages the quality assurance test(s) and results to ensure
consistency and accuracy, which includes guiding/leading specialists or
analysts through completion of testingActs as the primary liaison with line of business /
operations to provide results, articulate findings verbally in recurring
meetings, analyze disputes, reassessments, and escalations, and demonstrates
fortitude against potential adversityProvides verbal and written summaries of findings and
corresponding corrective actionspresents business results to senior managers may act as a liaison with offshore team, provide subject
matter expertise, and guide proper completion of offshore testing executes and manages QA testing across multiple
programsEngages supporting
business partners to discuss issues (e.g., Compliance, Controls, Internal
Audit)Monitors the control
environment and operational environment for changes which may impact
Recommends and
implements enhancements to improve effectiveness and efficiency of services and
systems, including Identifying potential testing activities for offshore
environmentMay lead
Quality-related projects or targeted reviews Ensures testing job aids are kept current and are
beneficial tools for the Quality Specialists and Analysts
Position requires a minimum of three (3) years
experience in oversight functions such as auditing and/or operational
quality assurance.Fluent in Cantonese and Mandarin preferredRequired Skills:
Strong organization and time management skillsExcellent written and oral communication skillsHigh degree of professionalism, self-motivation
and sense of urgencyAbility to quickly
absorb industry knowledge, business processes, policies and regulatory
requirementsFlexible and able to
work in fast-paced environment to meet aggressive deadlines while priorities
are shiftingStrong analytical, issue resolution and problem
solving skillsStrong Leadership skillsRisk and control management experienceAdvanced presentation deliveryAdvanced relationship building and conflict
managementStrong Microsoft
Office skills
Associated topics: analyse, analyst, analyze, business, business analyst, business analytic, financial reporting analyst, investment analyst, refinement, regulation * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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