Quality Management Data Support Specialist

Employment Type

: Full-Time


: Retail

How You’ll Make a Difference

Provides data support to site and market groups, to include clinical, quality and/or financial statistics related to gathering, reporting and using quality/financial benchmarking data. Creates reports to develop effective data collection processes used to accurately measure organizational performance and to secure data for performance measurement.

Collaborates with other staff members and/or physicians to develop, test, and implement effective data collection processes using databases to provide information on clinically significant measures/indicators.

Performs accurate review of department's most complex clinical records to secure data for ongoing performance improvement and/or care management/quality initiatives, as needed. Abstracts data directly into computer or forwards for appropriate data entry.

May function as a system administrator for assigned database(s) to audit database functionality and assign and train new users.

Documents technical problems to Information Services in formats understandable to both technical support and quality improvement. Writes, updates and maintains user procedures for decision support tools and databases and may provide training to end users regarding support systems.

Maintains an updated knowledge of and utilizes existing decision support tools and/or complex databases to develop reports using specific data queries to obtain data and formulate reports. Creates reports using appropriate parameters to assist clinicians in meeting quality goals.

Creates, organizes and analyzes advanced data reports and/or presentation material using graphics and presentation software in a variety of systems to assist in financial and quality improvement activities throughout the system, as needed.

Performs preliminary analysis of collected data using spreadsheets and/or statistical process control tools.

Maintains data systems, executes updates, enhancements and corrections, as appropriate, to support Aurora's efforts in cost and quality data reporting to all required external entities.

Maintains the accuracy and integrity of data used in financial and quality improvement decision making throughout the organization.


License & Certifications

None Required.


Bachelor's Degree (or equivalent knowledge) in Quality Management.


Typically requires 3 years of experience in a health care setting in medical records, in-patient care, quality or care management and experience working with computers and windows base software, particularly word processing, spreadsheet, graphics and relational database applications.

Knowledge of medical terminology.Operational understanding of database terms and functionality. Experience with query and report writing tools and coding. Demonstrated analytical skills to conduct studies, analyze and interpret data. Ability to organize, troubleshoot efficiently and effectively.Proficient in the Microsoft Office Suite (Excel, Word, PowerPoint, Access) or similar products).Ability to work independently with minimal supervision.Ability to work with time constraints.Excellent written and oral communication skills.Detail oriented with a high degree of accuracy and accountability.

At Aurora Health Care

We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you have the opportunity to change lives—including your own.

Diversity and inclusion matters at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal opportunity employer.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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